Remote Support

Cloud Office uses Microsoft Teams to connect remotely and provide support. Please download Microsoft Teams prior to the service.

Point-to-point audio, video, and application sharing streams are encrypted and integrity checked using Secure Real-Time Transport Protocol (SRTP). TLS and MTLS protocols provide encrypted communications and endpoint authentication on the Internet. Teams uses these two protocols to create the network of trusted servers and to ensure that all communications over that network are encrypted. Click here to find out more how Microsoft Teams handles security.